Cancellation and Refund Policy

1. Introduction

Thank you for choosing Better Friend AI. We want to ensure that your experience with us is satisfying and efficient. This Cancellation and Refund Policy outlines the terms regarding cancellations and refunds.

2. Cancellation Policy

Cancellations are not permitted once an order has been confirmed or a service has commenced. Please ensure all details are correct before confirming your order or service.

3. Refund Policy

3.1 Services: Due to our cancellation policy, refunds are not available once a service has been confirmed or commenced.

3.2 Products: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund, provided it is unused and in its original packaging. Note that certain items marked as non-refundable will be exempt from this policy.

4. Procedure for Returns

To return a product, please follow these steps:

5. Processing Refunds

Refunds for returns will be processed within 14 business days after your return has been confirmed.

Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.

6. Changes to Our Cancellation and Refund Policy

Better Friend AI reserves the right to modify this policy at any time. Changes will be effective immediately upon posting of the updated policy on this page. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.

7. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at:

Email: saravanan@betterfriendai.com